Booking & Cancellation Policy

At The Enhancement Lounge, we value your time and ours. To ensure smooth scheduling and fairness to all clients, we have implemented the following deposit and cancellation policy:

Booking Deposits

• A non-refundable deposit is required to secure all appointments.

• The deposit amount will be confirmed at the time of booking and will be deducted from the total cost of your service on the day of your appointment.

Cancellations & Rescheduling

• We require at least 24 hours’ notice to cancel or reschedule your appointment.

• If you cancel or reschedule with more than 24 hours’ notice, your deposit can be transferred to a future booking.

• Deposits will be forfeited for cancellations or reschedules made within 24 hours of your appointment time, or if you fail to attend.

No-Shows

• Clients who fail to attend their appointment without prior notice will lose their deposit and may be required to pay a larger deposit for future bookings.

Late Arrivals

•Please arrive on time. If you are more than 10–15 minutes late, your appointment may need to be rescheduled and your deposit may be forfeited.

We appreciate your understanding and cooperation in respecting our time and policies. If you have any questions, please don’t hesitate to contact us.